Olivra Ozigbo

Founder & Chief Workforce Strategist

Q&Q Staffing & Consulting was founded on the belief that successful organizations are built by exceptional people.

With more than 18 years of healthcare, insurance, and workforce leadership experience, Olivra has helped organizations improve operations, strengthen teams, and drive measurable results.

• Reduced aged claims inventory from 1,800+ to fewer than 265 in five months.

• Eliminated $1.4 million in aged claims.

• Improved auto-adjudication accuracy by 30%.

Career Highlights

• Managed healthcare claims operations for national healthcare organizations.

• Led quality assurance and operational improvement initiatives.

• Built and coached high-performing teams.

• Developed standard operating procedures and training programs.

• Partnered with IT and leadership to improve systems and workflows.

• Supported compliance with CMS and HIPAA requirements.

Professional Experience

Olivra has held leadership and quality-focused roles with organizations such as:

• Humana

• TriHealth Benefit Solutions

• Wipro

Recognizing the growing need for skilled healthcare and insurance professionals, she founded Q&Q Staffing & Consulting to help employers build stronger teams while connecting talented professionals with meaningful career opportunities.

Today, Q&Q Staffing & Consulting partners with healthcare organizations, insurance companies, and growing businesses to deliver strategic recruiting, workforce consulting, and professional development solutions that strengthen organizations and transform careers.

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​Community Involvement

Q&Q Staffing & Consulting is committed to strengthening our communities by supporting workforce development, professional education, and career advancement within healthcare and insurance.